A Cloud Guru Reviews

Almost everything is out of date.

This is the third year of subscription (Personal Plus) and will be the last one with they.
Disapointing!

I spent £290 on Personal Plus subscription only to find old and outdated AWS material. AWS released new exams and the material I found on ACG is outdated and have very less number of services covered. Extremely disappointing on wasting £290.

I've been on ACG for 3 years. My 2022 experience was disappointing.

I wasn't satisfied with few course content as the lecturer literally delivers the course by reading terraform official documents, just the way it is, for almost all the time. I've taken several terraform courses with the same lecturer, and my experience remained the same. I submitted feedback several times, but I never heard back from ACG.

I think rating and feedback are there for a reason. Please work on feedback and get back to your subscribers. At this point, I feel like you're paying someone for reading documents in a PowerPoint slide, which is boring and doesn't add any value to gaining knowledge. Sadly, I found their focus is more on quantity rather than quality which is quite disappointing. It wasn't this case earlier though.

TBH, I don't see value in ACG anymore. I can better get $10 course on Udemy and obviously better service than ACG.

Run, don't walk away from this company. Refuses to contact me regarding an invoice. Nearly three months and all I hear is that someone will get back with me. It is always someone different. Do yourself a favor and save your money.

There are little to no practical examples compared to other certification training providers and it feels like the tutors are not really adding any additional value, they simply read off of the PowerPoint slides. It's like you're bored with hundreds of facts you need to memorize to pass the exam, instead of actually learning something and taking the exam as proof of what you've learned.

I can't even go through a 3 minutes guide successfully. I do a lot of stuff with my network without any network problems, but the moment I login to the site, it takes me almost 30 munities to watch a 3 minutes tutorial because I get network problems "learn.acloud.guru’s DNS address could not be found. Diagnosing the problem." and need to diagnose and refresh the page all the time. The lab is even worse, the one hour time will even expire without me finishing a 15 minute task.

The courses are not updated with latest content, practice tests are useless and not good enough for real exam. User forums or on other support channels, no one address to your question, basically no replies at all except automated replies.
Rather buying ACloudGuru subscription, I would recommend to search for better alternate.

The courses are not updated with the latest content and the hands-on /demo labs are old and are not as per the latest AWS UI.
The support team has no idea on when the labs will be updated.
I am going through the Machine Learning Specialty Certification and the course and lab is not updated as per the latest UI
The Cloud Playground(sandboxes) have a lot of restrictions and even the suggested hand-on labs/demos don't work on their playground.

If someone is thinking to buying a subscription of Acloudguru personal plus, I would suggest to go with online free tutorials and UDEMY practice exams and the amount they charge for the personal plus you can create a free-tier AWS account and pay the same amount with zero restriction and better practice.

We have a business account with ACG. Our company is growing exponentially. Recently we've had lots of new joiners. None of them is receiving an invitation email from the cloud guru platform.
Can this please be sorted ASAP and email invites are re-triggered for all the new users under our account's list with 'pending' status. Frustratingly, there is no other way of adding them to the account except for sending the non-working email invite.

I was on acloudguru years ago and it was pretty good. Recently, my employer pays for the sub so I figured why not use it. As others have stated the courses are hit or miss. MANY questions on the forums are years old with no answers. There's not even basic functionality like "bookmark this course" so you can find it easy later on.

Evidently Pluralsight acquired acloudguru in July 2021 and interestingly enough if you look through the reviews here, someone from ACG was responding up until end of May so my suspicion is the ACG platform is basically abandoned and the content will likely be moving over the Pluralsight, which as a platform is not great either and is plagued by outdated content so i guess them and ACG are a good match.

The site is just cluttered with old content that you reall can't tell you dealing with outdated information (Note most everything is outdated though some is more than others) Here is an example:

AWS Certified Solutions Architect - Associate (SAA-C02)
vs
AWS Certified Solutions Architect Associate SAA-C02
On is a year out of date while the other is Three years out of date. Why is an outdated course even available for a new learner to select.

I purchased it 5 days ago and I couldn't get access to the paid membership!

The customer service told me that there was a server outage of AWS, and they are not responsible for that! They lied to me that they have fixed it within 8 hours, but then I checked on several review sites and many other people are experiencing the same problem as I do.

Terrible CS!

Sent and opened 3 tickets all I was received was that they where getting a large number of calls and due to Covid (Yea Right) they would apology and get back soon. Now all I get today is log on to my Account and take FREE courses after I spent $218 for 1 year unlimited access. All is done by Internet but as Monday I will be filling a compliant with BBB, Attorney General of Texas, and any other regulatory identity that is appropriate. All they have to do is call my telephone number and give me the access that I am supposed to have (unlimited) for the remainder of my term or / and Refund my money. Very simple. But I will not renew based on the service and product cost. There are a lot of other online and vendor training online with access to Portals and Sand Boxes and Labs. We will see how this goes but I am putting out the facts. I have all Emails and Invoices to back up what I detailed here.

The refund policy says it all. You pay anything to them, you're not getting it back whether you're a satisfied customer or not. This reminded me with low-end used car dealers, if you drive the car off the lot and it blows up one minute later, it's your problem. Very scammy.

I'm a former LinuxAcademy customer who got caught up in the acquisition by A Cloud Guru, now PluralSight. My subscription ended yesterday. I attempted to cancel my subscription due to dissatisfaction with the overall experience. I encountered a system error during the downgrade process, then upon refreshing, I noticed I had been forced into a renewal by their billing system for 1 more year. I also received an unauthorized charge with tax included for a state that I no longer reside in. Are you supposed to be collecting taxes for online e-learning subscriptions (seems questionable)? I reached out to their support yesterday and today with nothing but automated responses. I'm beyond disappointed and still waiting for help from an actual support person.

Update: I finally heard back from support and thankfully they were able to cancel the subscription, refund the renewal charge, and stop the auto-renewal.